Great Service from Simms Europe

Karl-K

Active member
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Liverpool
I’ve got 3 sets of Simms waders, one pair I got at a fab price and are in the wardrobe waiting for one of the others to fail, the other 2 I swap between. However I broke the little black plastic keep that crosses the straps on your back, no bother I borrowed one from the others but eventually my “spares’ broke. I contacted Simms Europe to see if I could buy some replacements, email back asking for my address and saying 3 sets in the post. Simple good customer service :), will keep my loyalty to the brand
 

Handel

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London
Must be a first.

I have never had anything but dreadful service from Simms. I now will only buy their boots. I won't touch anything else they make.
 
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