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Thread: Vision Mag Wow

  1. #1
    Join Date
    Apr 2015
    Location
    Herefordshire
    Posts
    137

    Red face Vision Mag Wow

    Hi all,

    just want to report superb service From Vision.

    Got back from Speyside yesterday about 1300 hrs having damaged 3rd section of my Mag 15ft.

    Sat down at tea time to review e mails received whilst away for the week and to curse the accident which did for my favourite long rod.

    Sent an e mai in hope to Jim Williams brand manager at vision seeking spare section, reply received that evening ( Sunday) saying he would contact service team.

    Phone call received 09-25 this morning confirming required section would be on way to me today.

    Brilliant...........thanks Jim and the team.

    Morse
    Last edited by Morse; 15-04-2019 at 09:36 AM.

  2. #2
    Join Date
    Dec 2009
    Location
    N W Highlands
    Posts
    364

    Default I too

    Similar experience.
    I damaged my 14' MAG on the Naver last season, a quick call to Jim Williams and the new section was with me within 2 days. That's service.
    M
    Last edited by HOWKEMOOT; 15-04-2019 at 03:56 PM.
    Start ankle deep with a short line, all wild fish go back

  3. #3

    Default

    My old man has had the same service after breaking one of his vision rod's... Very quick delivery and easy to deal with, wish some of the other rod companies were the same

  4. #4
    Join Date
    Mar 2011
    Location
    Peterheed
    Posts
    434

    Default

    Did Roddy’s repair not last
    Did yous manage to get any more fish the rest of the week?

  5. #5
    Join Date
    Apr 2015
    Location
    Herefordshire
    Posts
    137

    Default

    Quote Originally Posted by scoops View Post
    Did Roddy’s repair not last
    Did yous manage to get any more fish the rest of the week?
    Hi Scoops,

    Yes Roddy's repair held out but the blank was badly gouged.

    I did wonder if I'd hear from you, no, got no fish but Jill had one come out about 6ft from her. With hindsight I think I was putting out too long a line most of the time.

    Good to meet you

    Morse

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